Contact
Weekdays 10:00 – 18:00 KST · Closed weekends and public holidays
If something went wrong or you have a question, tell us. We reply within two business days.
01Email
support@sncbears.com
Writing from the address you signed up with is the quickest way for us to find your account. If you hit an error, the time it happened and the device and browser you were using both help.
02Address
93, Hopyeong-ro, Namyangju-si, Gyeonggi-do 12146, Republic of Korea
03Common questions
When does the free reading come back — at midnight in your own time zone, not ours.
The reading is shorter than usual — you have either used today's free reading or been signed out, and the standard reading is showing instead. The notice at the top of the screen says which.
The same cards keep appearing — the deck is shuffled with a cryptographic random source each time and three are drawn from seventy-eight. Repeats are coincidence.
I want my account deleted — write to the address above and we will take care of it.